Privacy Policy

Personal information we collect

• Contact & account data: name, email, messages you send, and any account credentials if you create an account.
• Transaction/support data: records of purchases, customer support communications, and related details you provide.
• Device & usage data: IP address, device identifiers, browser type, pages viewed, timestamps, referring URLs, and approximate location derived from IP.
• Cookies & similar technologies: used for site functionality, preferences, and analytics (see below).

How we use personal information

• Provide and operate the Site; create and manage accounts.
• Process requests and transactions; provide customer support.
• Improve the Site, troubleshoot issues, and perform analytics.
• Send service-related communications and (if you opt in where required) marketing emails; you can unsubscribe at any time.
• Detect, prevent, and respond to fraud, abuse, or security incidents; comply with legal obligations.

How we share personal information

We may share personal information with:

• Service providers (e.g., hosting, analytics, email delivery, payment processing, customer support) acting on our instructions.
• Legal/transactional parties when required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale.

We do not sell personal information in exchange for money. Some analytics/advertising-related disclosures may be considered “sharing” for cross-context behavioral advertising under certain state laws.

Cookies, analytics, and opt-outs

You can control cookies through your browser settings and may be able to opt out of certain analytics/advertising features offered by our vendors. If we honor applicable state opt-out signals (such as the Global Privacy Control), we will treat them as opt-outs where required.

Retention

We keep personal information only as long as necessary for the purposes described above, including to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

Your NZ privacy rights

Depending on your state, you may have rights to access, correct, delete, and obtain a copy of your personal information, and to opt out of targeted advertising and certain profiling. To submit a request, contact us at contact@auroraluckparlor.com. We may need to verify your identity. You may use an authorized agent where permitted.

California notice: In the last 12 months we may have collected the categories listed above (identifiers; internet/network activity; commercial information; and inferences, if any) for the purposes in this policy. We may disclose these categories to service providers and, as applicable, share limited device/usage data for analytics/cross-context advertising. You have the right to know, delete, correct, and opt out of selling/sharing; and you have the right to non-discrimination. “Shine the Light” requests (CA Civil Code 1798.83) may be sent to the email above.

Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us to request deletion.

Changes to this policy

We may update this policy from time to time. We will revise the effective date above and may provide additional notice where required by law.